Delete your account
Last updated: 5 September 2026
You can delete your Mizan account, and all the financial data in it, at any time. You do not need to contact us to do so.
Delete it from here
Sign in and you can delete your account on this page, without installing the app.
Sign in to delete your accountDelete your account now
You are signed in, so you can delete your account from here. This is permanent and cannot be undone.
This cannot be undone
Your account and every transaction, budget, goal and receipt in it will be permanently deleted. Cancel any active subscription first: deleting the account does not stop billing by itself.
Your account has been deleted
Your Mizan account and the financial data in it have been deleted. Thank you for having used Mizan.
Back to the home pageFrom inside the app
- Open Mizan and sign in.
- Go to Settings > Account > Delete account.
- Read the notice, then confirm with your password (or your Google sign-in).
- Your account is closed immediately and you are signed out on all devices.
Want to keep a copy first? Export your data from Settings > Data > Export before deleting.
If you cannot access the app
Send an email to support@mizan-ai.org from the email address registered to your account, with the subject “Delete my account”. We verify the request by replying to that address and process it within 7 days.
What is deleted
- Your account (name, email, sign-in credentials).
- All financial data: transactions, budgets, savings goals, accounts, assets, categories, notes and receipt images.
- AI coach history and any generated reviews or forecasts.
- Your subscription record on our side. Deleting your account does not cancel billing by itself: cancel a website subscription first from your Your account, or a store subscription in the App Store or Google Play.
What is retained, and for how long
- Encrypted backups: deleted data may persist in backups for up to 30 days after removal from the production database, then is overwritten.
- Purchase records held by Apple, Google and RevenueCat under their own policies, as needed for accounting and fraud prevention. These contain no financial data you entered.
- Support emails you sent us, kept for up to 12 months for record keeping.
- Anonymous aggregate statistics that cannot identify you.
How long it takes
In-app deletion is immediate and irreversible; the data is removed from our production database within 30 days and from backups within a further 30 days. Email requests are processed within 7 days of verification.